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How pkr398 Handles Your Personal Information

Your account data, payment records and browsing activity on pkr398 are handled with clear rules — we collect only what we need, store it securely, and never sell it to third parties.

No data selling to third partiesJazzCash, Easypaisa, Raast payment records protectedAccount data encrypted in transitYou can request your data at any timePolicy applies where local law permits
pkr398 How pkr398 Handles Your Personal Information
DATA HANDLING STANDARDS

Security, Retention and Your Account Controls

We apply SSL encryption across all data in transit between your device and our servers. Account passwords are stored in hashed form — we cannot read them, and our support team will never ask you to share your password. Data retention periods are tied to the purpose for which data was collected: transaction records linked to JazzCash, Easypaisa, or Raast payments are kept for our internal audit cycle, then deleted or anonymised. You have the right to request a copy of the data we hold, ask us to correct inaccurate information, or request deletion where no legal or contractual obligation requires us to keep it.

SSL Encryption

All data between your browser or mobile app and our servers travels over SSL. This covers login credentials, account wallet details and payment references from JazzCash or Easypaisa.

Cookie Controls

Session cookies keep your lobby state active during a visit. You can clear or block cookies through your browser settings at any time — this may affect how your account preferences load.

Data Retention Policy

We keep account and payment data only as long as operationally or legally required. Once that period ends, records are deleted or anonymised — we do not hold data indefinitely.

Your Right to Access

You can request a full copy of the personal data we hold on your account. Submit the request through live chat or email with your registered mobile number for identity verification.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or delete data we hold on your account, our support team handles privacy requests directly. You can reach us through the channels below. We aim to acknowledge your request promptly and respond in full once we have verified your account identity — verification is done via the mobile number or email address registered on your account.

Email Support Send your privacy request or data-access query to our support email. Include your registered account number so we can verify your identity before processing.
Live Chat Open the live chat window on pkr398 and select the account or privacy topic. Our team can log your request and escalate it to the data team.
Account Help Centre Log in to your account and navigate to account settings. The help section includes a direct form for submitting data-related requests without leaving the platform.

Common Questions About Your Privacy on pkr398

Below are the questions we hear most often about how your data is managed, what rights you have, and how to act on them. If your question is not covered here, reach out through live chat or the account help centre.

We collect your name, email address, and contact number at registration. When you deposit or withdraw via JazzCash, Easypaisa, or Raast, we also record the transaction reference and wallet identifier linked to that payment.

We do not sell your data. We may share it with payment processors handling JazzCash, Easypaisa, or Raast transfers, and with technical service providers who operate strictly under data-processing agreements.

Contact us via live chat or email with your registered account number. We verify your identity first, then provide a full data summary. The process is handled by our support team directly.

Yes. Submit a deletion request through our account help centre or support email. Where no legal or contractual obligation requires us to retain records, we will delete or anonymise your data promptly.

Payment references and wallet numbers are encrypted in transit via SSL and stored in access-controlled environments. We retain them only for the period required for audit and dispute resolution, then remove them.

We use session cookies to keep your account active and save lobby preferences. You can manage or block cookies in your browser settings. Disabling them may affect how your account and session state load.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.