Reference

Legal Framework for Your pkr398 Account

Every account on pkr398 operates under a clear set of terms — covering how your data is handled, what governs your use of the lobby, and how disputes are addressed.

Pakistan-Applicable TermsAccount Data PolicyJurisdiction-Dependent AccessTransparent Contact Paths
pkr398 Legal Framework for Your pkr398 Account
REACH US DIRECTLY

Contact Us on Legal or Policy Matters

If you have a question about your rights under our terms, want to request your data, or need to raise a policy concern, our support team handles these requests directly. You can reach us through live chat, email, or by raising a ticket from your account dashboard — whichever suits you.

Live Chat Open the chat widget from any page on pkr398. Our team handles legal queries including data requests and account-policy questions.
Email Support Send your legal or policy question to our support address. Responses are sent to the email registered on your account.
Account Dashboard Raise a support ticket directly from your account dashboard under the Help section. Attach any reference numbers for faster handling.
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Account

pkr398 applies account-level security measures including encrypted sessions and OTP verification for login and withdrawal requests. We keep your data only as long as needed under our retention policy — and you can request deletion or correction at any time by contacting support.

Cookie Policy

We use session cookies for login continuity and analytics cookies to understand how pages are used. You can adjust cookie preferences from the site footer at any time.

Data Retention

Account data including transaction records linked to your JazzCash, Easypaisa, or Raast wallet is held for the period required under our policy, then deleted or anonymised.

Account Security

Login and withdrawal actions require OTP confirmation sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Requests

To view, correct, or request deletion of your personal data, submit a request through the account dashboard or email support. We action verified requests within our stated response window.

Common Legal and Policy Questions

The questions below cover what our users ask most about account rights, data handling, and how to contact us on policy matters.

Access to pkr398 depends on local law and is available only where online gaming is permitted in your region. We do not make eligibility claims beyond what local law supports.

Submit a data request through the Help section of your account dashboard or contact our support team by email. We handle verified requests in line with our stated data policy.

Yes. Send a deletion request through live chat, email support, or your account dashboard. Some data may be retained as required by our policy before permanent removal.

All wallet transactions — including those via JazzCash, Easypaisa, and Raast — are logged under your account and retained per our data-retention schedule, then deleted or anonymised.

Updated terms are published on this page with a new effective date. Continuing to use your account after that date constitutes acceptance of the revised terms.

Reach us through live chat on any pkr398 page, by email to our support address, or via a dashboard ticket. Include your account reference so we can pull up your records quickly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.